by Jennifer Hart Yim | Jan 9, 2025 | Logistics
Trying to figure out which logistics trade shows and events you should attend in 2025? You’re in the right place! Whether you’re a logistics veteran or planning your first industry event, this list will help you choose the conferences that are actually worth your time (and budget). Below you’ll find all the major shows happening across North America, Europe, and Asia – complete with dates, locations, and an insider’s look on what makes each one special.
Q1 2025 Conferences
- Date: February 10-12, 2025
- Location: Las Vegas, Nevada
- Why Attend: As the first major logistics trade show and event of 2025, Manifest brings together supply chain technology leaders and innovators to showcase the latest in logistics automation, robotics, and AI solutions. The conference is particularly valuable for those interested in emerging technologies and startup solutions in the logistics space.
Learn more about Manifest Vegas >>
RILA Link 2025 Retail Supply Chain Conference
- Date: February 16-19, 2025
- Location: Orlando, Florida
- Why Attend: Essential for retail supply chain professionals, RILA Link focuses on retail-specific logistics challenges and solutions, featuring senior executives from major retailers sharing their insights and strategies. This conference is particularly valuable for networking with retail industry leaders and learning about retail-specific supply chain innovations.
Learn more about RILA >>
TPM Annual Conference
- Date: March 2-5, 2025
- Location: Long Beach, California
- Why Attend: The premier conference for international container shipping, TPM provides unparalleled networking opportunities with ocean carriers, ports, and international logistics providers. This event is crucial for understanding global shipping trends and forming strategic partnerships in the maritime logistics sector.
Learn more about TPM >>
2025 Food Shippers of America Conference
- Date: March 2-5, 2025
- Location: Palm Desert, California
- Why Attend: Focused exclusively on food logistics and transportation, this conference addresses unique challenges in the food supply chain, including cold chain management, food safety compliance, and sustainable food transportation solutions.
Learn more about Food Shippers of America >>
LogiMat
- Date: March 11-13, 2025
- Location: Stuttgart, Germany
- Why Attend: Europe’s largest intralogistics exhibition showcases the latest innovations in material handling, warehouse automation, and supply chain software. This event is particularly valuable for those interested in European market trends and automation technologies.
Learn more about LogiMat >>
ProMat
- Date: March 17-20, 2025
- Location: Chicago, Illinois
- Why Attend: One of North America’s largest manufacturing and supply chain trade shows, ProMat features cutting-edge solutions in manufacturing, distribution, and supply chain equipment. The event includes extensive educational sessions and demonstrations of the latest material handling technologies.
Learn more about ProMat >>
LogiChem EU 2025
- Date: March 18-20, 2025
- Location: Rotterdam, Netherlands
- Why Attend: The leading chemical logistics and supply chain conference in Europe, LogiChem focuses on challenges specific to chemical industry logistics, including safety regulations, sustainability, and specialized transportation requirements.
Learn more about LogiChem EU >>
Q2 2025 Conferences
SITL 2025
- Date: April 1-3, 2025
- Location: Paris, France
- Why Attend: International Week of Transport and Logistics (SITL) is France’s premier logistics event, bringing together European logistics professionals to discuss innovations in transportation, warehouse management, and supply chain optimization.
Learn more about SITL >>
The Logistics World Summit & Expo
- Date: April 2-3, 2025
- Location: Mexico City, Mexico
- Why Attend: The largest logistics event in Latin America, offering insights into regional markets and connecting professionals across the Americas. Particularly valuable for understanding Latin American logistics trends and opportunities.
Learn more about The Logistics World Summit & Expo >>
TIA 2025 Conference
- Date: April 9-12, 2025
- Location: San Antonio, Texas
- Why Attend: The Transportation Intermediaries Association’s annual conference is essential for freight brokers and 3PLs, offering insights into transportation market trends and brokerage best practices.
Learn more about the TIA 2025 Conference >>
The 2025 IWLA Convention & Expo
- Date: May 4-6, 2025
- Location: Tucson, Arizona
- Why Attend: The International Warehouse Logistics Association’s annual event brings together warehouse operators and 3PLs to discuss industry trends, technology innovations, and operational best practices.
Learn more about the IWLA Convention >>
LogiSYM Asia Pacific 2025
- Date: May 20-21, 2025
- Location: Singapore
- Why Attend: The premier logistics and supply chain conference in Asia Pacific, offering insights into regional markets and connecting professionals across the APAC region.
Learn more about LogiSYM Asia Pacific >>
Home Delivery World 2025
- Date: May 21-22, 2025
- Location: Nashville, Tennessee
- Why Attend: Focused on last-mile delivery and e-commerce logistics, this conference addresses the growing challenges and opportunities in retail delivery operations.
Learn more about Home Delivery World >>
transport logistic
- Date: June 2-5, 2025
- Location: Munich, Germany
- Why Attend: One of Europe’s largest transport and logistics trade fairs, featuring comprehensive coverage of global logistics trends and innovations across all transport modes.
Learn more about transport logistic >>
TMSA ELEVATE 2025
- Date: June 8-10, 2025
- Location: Austin, Texas
- Why Attend: Focused on marketing and sales strategies in transportation and logistics, this conference helps professionals better position and promote their services in the market.
Learn more about TMSA Elevate >>
Q3 2025 Conferences
ASCM CHAINge 2025
- Date: September 9-10, 2025
- Location: Columbus, Ohio
- Why Attend: The Association for Supply Chain Management’s conference focuses on supply chain transformation and innovation, featuring case studies and practical implementation strategies.
Learn more about ASCM CHAINge >>
North American Supply Chain Executive Summit
- Date: September 22-24, 2025
- Location: Las Vegas, Nevada
- Why Attend: A premier gathering of supply chain executives focusing on strategic planning, digital transformation, and industry leadership.
Learn more about the North American Supply Chain Executive Summit >>
Q4 2025 Conferences
Council of Supply Chain Management Professionals (CSCMP) EDGE 2025
- Date: October 5-8, 2025
- Location: National Harbor, Maryland
- Why Attend: CSCMP’s annual conference is one of the industry’s largest events, featuring comprehensive educational sessions, impressive keynote speakers, and extensive networking opportunities.
Learn more about CSCMP EDGE >>
Intermodal Europe 2025
- Date: October 21-23, 2025
- Location: Barcelona, Spain
- Why Attend: The leading exhibition and conference for companies associated with container and intermodal industries worldwide, essential for understanding global container logistics trends.
Learn more about Intermodal Europe >>
FreightWaves Future of Freight Festival
- Date: November 4-6, 2025
- Location: Chattanooga, Tennessee
- Why Attend: A dynamic event combining technology demonstrations, market insights, and networking opportunities focused on the future of freight transportation. While you’re in Chattanooga, you must eat a Moon Pie. You can thank me later.
Learn more about FreightWaves Future of Freight >>
Frequently Asked Questions
Which are the biggest logistics conferences in 2025?
The largest events by attendance are CSCMP EDGE (October 5-8), ProMat (March 17-20), and transport logistic Munich (June 2-5). These conferences typically draw thousands of attendees and feature hundreds of exhibitors.
What are the best European logistics conferences in 2025?
Key European events include LogiMat in Stuttgart (March 11-13), Transport logistic in Munich (June 2-5), and Intermodal Europe in Barcelona (October 21-23). You’ll find unique insights into European logistics trends and regulations.
Which conferences focus on supply chain technology?
Manifest (February 10-12) and ProMat (March 17-20) are particularly strong in showcasing new supply chain technologies. These events feature extensive exhibits of robotics, automation, and software solutions.
Are there any virtual attendance options?
Many conferences are expected to offer hybrid attendance options, combining in-person and virtual experiences. Check individual conference websites closer to the event dates for specific virtual attendance offerings and registration details.
Tips for Attending Logistics Conferences
1. Planning Your Conference Schedule
Start planning at least 3-4 months in advance to take advantage of early bird registration rates and ensure accommodation availability. Many conferences offer significant discounts for early registration.
2. Maximizing Networking Opportunities
Most conferences offer dedicated networking sessions and mobile apps to connect with other attendees. Download the conference app in advance and set up your profile to make the most of networking opportunities.
3. Budget Considerations
Conference costs typically include:
- Registration fees ($1,000-$2,500 on average)
- Travel and accommodation
- Additional workshop or certification fees
- Entertainment and networking events
See you all out and about this year!
The 2025 logistics conference calendar offers something for everyone. Whether you’re interested in technology, retail logistics, or international shipping, there’s a conference tailored to your needs. Remember to register early for the best rates and check back regularly for updates about virtual attendance options and agenda details. Many conferences will update their programs throughout the year to address emerging industry trends and market challenges.
Did we miss your favorite one? Let us know and we’ll add it to the list!
Need help with your trade show strategy? Let us know.
Read more:
Last updated: January 2025. Conference details subject to change. Please verify dates and locations with event organizers before making travel arrangements.
Important note: MODEX has no event scheduled for 2025. MODEX will next take place in April 2026.
by Jennifer Hart Yim | Aug 28, 2020 | Blog, Logistics, Talent
Digital supply chain management requires a whole new set of skills. From an omnichannel mindset to enterprise IT use, here’s what defines success of logistics leaders.
Editor’s note: This is the final guest post in a three-part series by Kate Began of Polycase.
It took some time for the tech revolution to hit the logistics industry, but now that it’s here, everything is changing rapidly. Suddenly, it’s all about omnichannel commerce, digital transparency, and advanced analytics (among many other trends). And as the world of logistics changes, the leaders of the logistics industry will have to develop new skills with which to navigate it.
What skills will the logistics leaders of tomorrow (and today) need to effectively manage the new realities of the supply chain? These seven areas will define the success of a business’s digital supply chain operations and separate the organizations that can fuel their success with technology from the ones who must struggle to adapt to it.
To manage the digital supply chain, here are 7 skills logistics leaders need
1. Ability to adapt
Twenty-first-century logistics will require its leaders and managers to constantly learn how to use new tools and react to changing market conditions. The new logistics professional has to keep a steady hand at the tiller during times of big change and use solid data analysis to find the right path forward, even when market conditions aren’t perfectly clear.
Flexibility will be incredibly important in implementing the most cutting-edge logistics technologies such as logistics blockchain, automation, and IoT. But it’s also critical to the daily operations of logistics when it comes to filling in transportation gaps and devising on-the-spot solutions to problems. The logistician who can harness the new digital tools for these ends will be formidable indeed.
2. Proactive curiosity
Adaptation is easier when a business pursues the right new tech, rather than waiting for it to come to them. Good logistics management will also increasingly require a commitment to proactively keeping up with technological and industry trends.
The 21st-century logistician has to be well-versed in everything from industry white papers to what’s trending among logistics professionals on LinkedIn. They need to be able to spot key trends and prepare for them so that businesses can stay ahead of the curve and not get blindsided by major changes.
3. Strategic thinking
Thinking two steps ahead can be tough when the business environment is changing so rapidly, but that’s what the new millennium logistics professional has to do. They have to take the long view and keep a business’s core principles at heart when creating plans for the future.
The need for strategic thinking also means tempering enthusiasm for new tech with good judgment and analytical rigor. Unwise investment in unproven or poorly-implemented technologies can be just as disastrous for a supply chain as lagging behind in tech, so as always, there’s no substitute for clear-eyed analysis and solid planning.
4. Enterprise IT use and procurement
Enterprise IT is an increasingly critical skill set for logistics professionals. Almost all logistics companies now use enterprise IT software, such as ERP suites, to manage their supply chains, and digital logistics professionals must often make decisions about procurement and implementation of these sophisticated software products.
Knowing how to get all of these disparate technologies to work together can be an even more difficult and necessary skill. Cross-platform performance can require knowledge of APIs and other tools that have been foreign to the logistics industry until now. Much of today’s logistics software is also cloud-based, so it’s also useful to know the basic principles of SaaS architecture and cloud workflows.
5. Project management
Today’s logistics professional often has to assume leadership roles on major projects. In order to be an effective leader, they must be skilled at tasks such as:
● Identifying the strengths and weaknesses of team members and delegating tasks to them effectively
● Working with upper management to structure project calendars and deadlines
● Estimating costs and planning for the budgeting and deployment of resources
● Identifying key technological tools for driving project success
● Creating transparency at all levels of the project by deploying appropriate digital tools such as IoT sensors and shipment tracking
Twenty-first century logistics concentrates more operational and computing power in every employee’s hand than ever before—but that power only produces results when employees are managed properly by a competent project manager.
6. People skills
Speaking of managing people, logistics professionals must also remember that not everything in the digital supply chain is run by circuits in a plastic enclosure. On the contrary, old-fashioned people skills are as necessary in the logistics industry as they’ve ever been—perhaps even more so.
Supply chains now have more stakeholders than ever, and effective management requires communicating effectively with a wide variety of personalities and roles. A good supply chain manager will be able to use 21st-century communication tools to connect people and make sure everyone’s on the same page, but they must also be fluent in the “soft skills” of empathy and interpersonal contact.
Empathy also requires a zero-tolerance mindset for regressive elements like sexism and racism in the digital workplace. Logistics may not be HR, but much of the everyday work of combating prejudice is done at the ground level by managers. For a business to attract and retain the best talent, they must pursue an egalitarian vision that makes work a great place to be for everyone.
7. An omnichannel mindset
Business, both B2C and B2B, now flows through a multitude of channels. That means that for the 21st-century logistics professional, an omnichannel mindset is a must-have. Whoever your customers are, they’re now on mobile phones, tablets and even voice command services like Alexa. A business’s platform and its logistics operations must reflect this new reality.
The rise of omnichannel commerce means that logistics operations must find a way to interlock with every channel that’s important to a business. That means keeping in mind how channels such as brick-and-mortar stores, traditional online sales and mobile shopping are all distinct but interrelated and managing them with an eye toward keeping every part of the complex interplay running smoothly.
There’s no running away from the oncoming wave of disruptive technology in the digital supply chain, so the only option is to ride it. Logistics professionals who are flexible, curious and empathetic will have the best capability for managing these new realities and turning them into a profitable and efficient future.
Kate Began serves as the Sales and Marketing Manager for Polycase. She oversees the customer service representatives, assists with product development, and leads the marketing efforts from the Avon, Ohio headquarters.
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by Fronetics | Jan 28, 2020 | Blog, Logistics, Marketing, Social Media, Supply Chain
Digital marketing over social media is a trend that continues to grow, but it’s only effective if you’re doing it right. Here are social media mistakes supply chain brands are still making.
Highlights:
- When it’s done right, there’s no greater tool for your company to increase brand awareness and generate leads than an engaged presence on social media platforms.
- Knowing what content hits home with your followers and potential followers is crucial.
- The most successful companies on social media are the ones that find innovative and creative ways to engage with users.
It’s no mystery why approximately 81 percent of small and medium businesses maintain a social media presence. With 3.5 billion users worldwide, social media is a dream come true for businesses looking to reach a ton of potential customers.
Digital marketing over social media is a trend that continues to grow, as more businesses jump on the social media bandwagon. When it’s done right, there’s no greater tool for your company to increase brand awareness and generate leads than an engaged presence on social media platforms. But it can be virtually useless if your company isn’t doing it right.
Traditional marketing strategies may be misleading for companies hoping to connect with customers over social media. And familiar ways of using social media for personal use can also lead marketers astray. The most effective use of social media for your business centers on knowing your audience and positioning your brand within the right conversations, rather than promoting your product or service.
Are you making social media mistakes? Check out our list of the most common blunders we see companies making to find out.
Mistake #1: Not knowing the audience
Everyone understands how a billboard works. It advertises something for sale where it can be seen by as many people as possible. But for companies looking to increase their effectiveness, that’s a big social media mistake. The most important thing a brand can do on social media is to engage dynamically with other users. And to do that, companies first have to figure out who their audience really is.
It’s surprising how often brands don’t have a clear idea of who they’re trying to connect with on social media. Knowing what content hits home with your followers and potential followers is crucial. And collecting followers and promoting your brand visibility with the right audience means figuring out what other interests your target demographics might have.
So, how do you develop a profile of who your audience is? The first step is to put together a detailed description of your target buyer persona. It’s important to consider details such as the location, education level, and role in the industry of the buyers you’re hoping to reach. Based on this profile, marketers can more precisely pinpoint the needs and concerns of their target audience. This is vital for being able to anticipate the groups to join where potential buyers are most likely to be found.
Bottom line: engage with your audience! Once you have figured out who that audience is, join groups, encourage and leave comments, and pay attention to what your followers care about.
Mistake #2: Using objectives instead of strategy
The best way to use social media for digital marketing involves developing a clear strategy for attracting followers, delivering content, and achieving an ROI. Unlike personal use of social media, effective digital marketing depends on maintaining a regular schedule of generating content. Knowing how often to post content or update profiles can make a huge difference for staying on the top of newsfeeds at key times of day.
Generating new content is crucial for keeping followers engaged and attracting the attention of potential new followers. A variety of different kinds of content prevents followers from tuning out or skimming past your company’s posts. Partnering with brand ambassadors and market influencers boosts the organic visibility of your brand: by working with prominent social media users, your company can benefit from dynamic interactions with brand ambassadors who your target audience follows and views as authentic.
Following a strategy can also help achieve and measure your ROI. It can be particularly difficult to prove the ROI of a company’s participation in social media, so it’s especially important to use analytics tools for tracking how your social media presence is doing. Social Media Examiner’s 2018 Social Media Marketing Industry Report found that only 44 percent of marketers agree that they know how to measure social media ROI, leaving two-thirds of marketers aren’t sure whether their efforts online are paying off. Measuring defined goals against analytics data can help your company identify and react to effective techniques, and improve your social media standing.
Mistake #3: Using the most popular social media platforms
Although the social media platforms with the most users may seem like the most effective platforms for digital marketing, platforms that allow you to engage with your audience can carry more weight than more popular platforms.
All social media channels have a differentiating quality that makes them appealing to specific audiences. So, start by identifying where your target audience is spending their time. For instance, if you are interested in reaching millennial buyers, then your social media efforts should definitely include platforms such as Twitter that millennials tend to use on at least a daily basis.
Once you’ve determined the most effective platforms for your company to concentrate on, be sure to tailor your content to those platforms. Although it’s easy to post the same content across all your accounts simultaneously, the foundation of social engagement is authenticity. Especially with automation tools, many companies post copied-and-pasted content on multiple platforms all at once. But this strategy risks undermining the authenticity of your brand. Work to create content—including video and images—that caters to specific platforms to build brand awareness and loyalty.
Mistake #4: Promoting instead of connecting
This is the big one! Social media platforms are all about fostering engagement among users. Users don’t want to engage with brands that push their products and services through standard marketing techniques. Instead, users will be drawn to companies that appear engaged with the same interests and objectives that they are. Users want informative, interesting, and, yes, even fun content.
The most successful companies on social media are the ones that find innovative and creative ways to engage with users. Brand loyalty arises from emotional bonds and trust that can form through social media interactions.
Greg Hadden, executive director of Motive Made Studios, sums up the power of connecting with users: “What often gets lost is the fact that good storytelling is potent stuff. It has the power to make people want to believe and to belong, which is the goal of all storytellers. We’re all selling something, be it an idea, an exploration of the human condition, or say, a vacuum cleaner. It’s no mistake perhaps that good stories often create products.”
What social media mistakes do you try to avoid?
This post originally appeared on EPS News.
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by Fronetics | Jan 2, 2020 | Blog, Current Events, Logistics, Marketing, Social Media, Supply Chain
Knowing how and when to respond to a social media crisis is crucial for reputation management and preventing future issues.
News travels at lightning speed thanks, in large part, to social media. With the ability to amplify news – both good and bad – you hear, almost daily, about brands battling a social media crisis. Look at Facebook, who is still managing the aftermath of the Cambridge Analytica scandal almost two years after the news broke.
When your company suffers from negative reviews on social media, it hurts. A single post can have a direct impact on your bottom line. That’s why it’s crucial for B2B brands to know how and when to respond to online reviews and comments. Here are four ways to help your company manage a social media crisis.
4 steps to managing a social media crisis
1. Establish policy
We recently wrote about the importance of a social media policy, and there’s never a better time to implement one than during a social media crisis (except for maybe before it happens). When you provide employees with guidelines on how to respond to negative feedback online, you minimize the risk of employees guessing the appropriate response. Because speed is critical in these situations, a social media policy allows your team to respond quickly and confidently.
2. Listen
You know customers are talking about your company, but is the tone a positive one? And if it’s not, how are you responding? Social listening gives you the opportunity to take a negative customer-service situation and not only correct the problem, but deescalate a situation from turning into a crisis.
Through consistent social listening, you’ll understand the difference between grumblings and a significant change in sentiment toward your brand. Though no company is perfect, a personalized response to negative comments on social media shows a genuine concern for your customers and an investment in customer satisfaction.
3. Engage
As we’ve said, time is of the essence. A short, initial response on social media is a must, but your brand needs to follow up with more in-depth messaging. Social media thrives on engagement, and responding to a crisis is no different.
Lauren Teague suggests, “Avoid getting pulled into a long discussion of what went wrong. Instead, try to move the conversation to a more personal channel, like private messaging. You could also offer a phone number, email address, or other means of communicating outside of social media.”
4. Learn
Deep breaths. Once you’ve survived a social media crisis, the experience isn’t over. Take the time to meet with your employees and examine what happened, what worked well, and what needs to change in the event another crisis occurs. Learning how to minimize the damage of a social media crisis will only benefit you when future issues arise.
Give your staff the opportunity to share their experience during the crisis. Insight from your different departments can help determine areas in your social media policy that need updating, including how to prevent similar crises in the future.
Has your company experienced a social media crisis? How did you put out the fire?
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by Fronetics | Nov 19, 2019 | Blog, Logistics, Robotics & Automation, Supply Chain
Artificial intelligence is shaping the future of supply chain companies, helping to improve accuracy, speed, efficiency, and more. Here are 4 practical ways for supply chain companies to incorporate AI.
A recent Forbes article focused on how specific supply chain companies are making advances with artificial intelligence. And, with powerful stats like these, it’s easy to see why more and more companies are investing in AI:
- AI technology can enhance business productivity by up to 40%.
- 84% of global business organizations believe that AI will give them a competitive advantage.
- By 2025, the global AI market is expected to be almost $60 billion; in 2016 it was $1.4 billion.
- AI startups grew 14 times over the last two decades.
But after reading the Forbes article, I was left thinking about practical applications for AI within the industry. Here are four examples of how AI can be beneficial to your supply chain.
4 ways artificial intelligence can benefit your supply chain
1) Autonomous vehicles
We’ve all known for many years that driverless trucks have major potential to affect the supply chain. And though we aren’t there yet, if autonomous trucking can be developed to its potential, the technology would allow for faster, more efficient deliveries without the need for drivers.
“Autonomous vehicles are being fitted with cameras, sensors and communication systems to enable the vehicle to generate massive amounts of data which, when applied with AI, enables the vehicle to see, hear, think and make decisions just like human drivers do,” writes Suhasini Gadam for Medium.
As the cost of producing autonomous vehicles drops, the benefits for the supply chain increases. Aside from efficiency, reduced lead time, and route optimization, PwC’s new report shows the digitization and automation of processes and delivery vehicles will reduce logistics costs for standardized transport by 47% by 2030.
2) Final-mile delivery route efficiency
Route optimization software and AI-powered GPS tools are making their mark. And for good reason. Big-names like Amazon have left smaller businesses clamoring to keep up with their efficiency. In fact, Amazon is predicted to account for 50% of the entire e-commerce retail market in the U.S. by 2021.
AI is helping smaller brands compete with larger corporations by producing cost-effective technologies that end in lower overhead costs and higher quality customer service. AI provides prediction on delivery quantities, locations, and patterns for optimal delivery routes, including road conditions and other factors.
3) Demand forecasting
Machine learning has the ability to quickly identify patterns in supply chain data by relying on algorithms to find the most influential factors. The ability for machines to find data patterns without human intervention has applications across the supply chain.
In an interview with Forbes, Dr. Michael Feindt said:
“To help companies draw the right conclusions from the data they gather, businesses need to apply ML and AI technology designed to grasp the oncoming impacts of what’s happening everywhere in the moment and predict how demand and supply will look in the future. That means having algorithms that can evolve over time.”
AI makes it easier for brands to identify patterns in their supply chain and forecast the needs of their business to make internal processes more efficient, eliminate costs, and reduce loss of goods. The ultimate goal of AI is to forecast demand without excess production.
4) Chatbots for marketing and operational procurement
Chatbots are AI computer programs designed to conduct conversations, simulating how a human would interact. The program communicates with customers inside messaging apps, like Facebook Messenger.
Chatbots are relatively inexpensive, inherently low-maintenance, and surprisingly user-friendly — to both the buyers interacting with them and the vendors setting them up. They help website visitors find the information they need quickly, while gathering user data that is useful in marketing and sales efforts, all without taxing human resources. In fact, Chatbots Life reports that businesses can save up to 30% of costs associated with servicing customer requests by using a chatbot.
How is artificial intelligence impacting your supply chain?
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by Fronetics | Nov 7, 2019 | Blog, Logistics, Marketing, Paid Advertising, Supply Chain
Strategically integrating paid advertising in the buyer’s journey can help influence purchases and repeat sales.
Highlights:
- We advocate a primarily inbound strategy, you can boost the reach of your posts by investing in paid digital advertising.
- Your goal is to continue to engage with prospects and educate buyers as to why your product/service is better than your competitors’.
- 60% of consumers believed customer reviews were either trustworthy or very trustworthy — meaning that businesses that can accumulate positive reviews had a good chance of helping a customer make a purchase decision.
Let’s face it: the internet has completely changed the way B2B buyers are researching and making purchases. It’s becoming more crucial than ever to customize content for a potential customer’s journey through your funnel to help convert leads to sales.
The internet has given buyers the ability to research products and services, as well as compare competitors, without ever leaving the house. To keep up, B2B marketers need to align digital marketing efforts with the buyer’s journey to create and distribute content at the right moment.
While we advocate a primarily inbound strategy, you can boost the reach of your posts, ads, and videos by investing in paid digital advertising. And increased reach isn’t the only benefit. New statistics show that PPC visitors are 50% more likely to purchase something than organic visitors.
The key is to create interesting and informative ads and serve it to potential buyers at the right point in their research. Let’s look at how to integrate paid advertising in the buyer’s journey.
3 stages of the buyer’s journey
To stand out from your competitors, marketers need to know what types of paid ads to create and where to distribute them throughout the buyer’s journey. According to Brandon Stauffer, the typical buyer’s journey breaks into three stages:
- Awareness:A buyer figures out they have a problem and begin researching more about that problem. They are looking for resources to validate or better explain what their problem is.
- Consideration:Now the buyer knows the details of their problem. They begin more research to find a solution to their problem.
- Decision:The buyer has done research into solutions and is now comparing those solutions to make a final decision.
Now that you have the three key stages of the buyer’s journey, digital marketers need to pair specific paid ad campaigns with the right stages.
How to use paid advertising in the buyer’s journey by stage
Awareness stage
This is the very top of the sales funnel. All ads at this stage should focus on educating and engaging with prospects. There are two trains of thought when it comes to the awareness stage of paid ad campaigns:
- Create a campaign for prospects who might not know about your brand, products, or services
- Create an ad campaign that focuses on brand awareness and keeping your company at the top of the mind for those prospects that have heard of your brand
For each of these options, creating ads that appeal to your buyer personas will help get them in front of your targeted audiences.
Recommendation: Google search ads, Facebook and Instagram ads, highly visual content including video
Consideration stage
The second stage, consideration, is just that … Buyers are aware of your brand and are considering your products and services. Your goal is to continue to engage with prospects and educate buyers as to why your product/service is better than your competitors’. Remember, this isn’t the time for a hard sale. You want to bring buyers to the table by demonstrating what you can do for them.
Recommendation: Google Display ads, remarketing through Facebook, Instagram, LinkedIn and Twitter
Decision stage
Your prospect is almost ready to commit to a “conversion” but may need that extra push. Ads in this phase should communicate an incentive to get them to complete the conversion.
And don’t forget: people trust people. Customer testimonials can be a powerful tool in the decision stage of the buyer’s journey. HubSpot research found that 60% of consumers believed customer reviews were either trustworthy or very trustworthy — meaning that businesses that can accumulate positive reviews had a good chance of helping a customer make a purchase decision.
Recommendation: Remarketing on Google and social platforms, create visual customer testimonials
Have you tried integrating paid advertising in the buyer’s journey?
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