Fronetics invites you to participate in a survey on how companies in the logistics and supply chain industries use content marketing.
If there’s one thing we can say about the ever-changing B2B marketing climate, it’s just that: it’s ever-changing. Keeping pace with shifting industry trends, innovations, and challenges can be daunting. But knowledge is power when it comes to creating a vital and robust marketing strategy.
In 2014, Fronetics decided it was time to gather hard data on how logistics and supply chain companies were using modern marketing tools like content. We conducted an industry-wide survey, gathering a valuable snapshot of the marketing landscape.
Now it’s time for another look at the data. So Fronetics invites you to participate in our 2016 surveys on content use in the logistics and supply chain industries. The survey takes about 3 minutes to complete, and no personal or company data will be reported. Additionally, you can indicate your preference to receive the completed report.
Key findings from the 2014 content use report point to companies using content primarily to build brand awareness and generate leads, with blog posts being the most popular content format. While all respondents reported using content marketing for a relatively short time, the majority had already seen a positive impact on their business.
Fronetics is curious to know, two years later, about the ongoing impact of content marketing. In addition, we’d like to find out if the industry is using content in new ways. Has content use expanded? Are blogs still the most popular format? What challenges are B2B companies facing when it comes to content creation and distribution?
The answers to these and more questions can provide vital insights as you shape your company’s marketing strategy for the future. Especially when it comes to modern marketing techniques, knowledge is power.
Take the content survey by clicking on the button below. Be sure to indicate your preference to receive the results. We look forward to your responses!
A look at the world’s top business leaders show they possess both financial savvy and personal acumen.
We measure today’s top business leaders on a variety of scales, including personal acumen and their company’s financial performance. Regardless of how a leader is gauged, one thing is clear: 21st century leaders must have strong engagement and stellar interpersonal skills on multiple fronts — from the numbers to corporate responsibility to how to best motivate employees.
The Harvard Business Review suggests the world’s best-performing CEOs share three crucial traits: long-term thinking, short-term savvy, and a relentless focus on employees. HBR’s annual data-driven annual survey of top CEOS in the world weighs companies with an 80/20 formula — 80% based on financial performance, and 20% based on ESG (environment, social, and corporate governance performance).
The top leaders, by the numbers
The tension between short- and long-term decision-making affects top leaders’ financial performance, since overall strength is not based on a single positive financial quarter, HBR reports, but rather the cumulative effect of consecutive strong quarters.
“They really are running today’s business while trying to create tomorrow’s business,” Dan McGinn, senior editor at Harvard Business Review, said in a recent podcast about how CEOs manage the challenges of focusing on long- and short-term growth of business. “They’re dealing with a very fast-changing global landscape.”
The top three business leaders in HBR’s survey — Lars Rebien Sorenson of Novo Nordisk, Martin Sorrell of WPP, and Pablo Isla of Inditex — all had different paths to the top, although 84% of CEOs are promoted from within. Only 24% of HBR’s top leaders have an MBA, signaling that the coveted business degree is not integral to becoming a top leader. Of note is that only one of the top 10 HBR leaders is from the United States — Jen-Hsun Huang of Nvidia — because of the generally lower ESG numbers for U.S.-based companies, McGinn said in the podcast. None of the top 10 are women.
The metric commonly referred to as “Corporate Responsibility,” ESG importance is rising in the United States, but is still outpaced by European companies. This is only the second year that the HBR survey included ESG, which resulted in Amazon CEP Jeff Bezos dropping from the top 10 to number 76 on HBR’s list.
In addition to being on top of the ever-changing socio-political world, top business leaders may have to consider a shift in their corporate culture because of the rising number of millennials in the workforce.
Forbes estimates that by 2020, millennials will comprise nearly 50% of the workforce. Successful business leaders need to know how to best motivate and manage this workforce segment who, according to HBR’s McGinn, have different sets of values and different ways of thinking about their careers. Companies today have to adapt their culture to this growing part of the workforce, he says.
Leadership traits that stand the test of time
Industrialist Andrew Carnegie, often credited with being one of the world’s most successful business leaders, met with journalist Napoleon Hill early in the 20th century to relay what would become his “31 Traits That All Business Leaders Have,” a guidepost for those looking to follow in Carnegie’s footsteps.
The personality traits, although more than 100 years old, are still relevant in today’s business world.
Hill published two books that included Carnegie’s traits: Think and Grow Rich (1937), and Think Your Way to Wealth from 1948. He posited that top traits of great leaders include:
Having a company purpose and a plan for attaining it
Being motivated
Coordinating efforts with talented workers
Being disciplined, persistent, creative and decisive
Being diplomatic and tactful, enthusiastic and likable
And treating others with respect
The top traits have stood the test of time and, mixed with the significance of today’s financial and corporate responsibility, create the ideal 21st century business leader.
The shortage of drivers paired with the continued growth of the trucking industry paves the way for driverless trucks.
This guest post comes to us from Rachel Everly, a writer for Cerasis, a top freight logistics company and truckload freight broker.
The trucking industry has been serving America for many decades, and even today it is the main method by which freight is transferred all over the country. Anyone who says the trucking industry is facing a decline or a reduced demand is way off the numbers. More large trucks are coming on U.S. roads, traveling more miles, and transporting more good than ever before.
We have seen more than 3% increases in the number of trucks, which translates to almost 11 million trucks. Also, trucks are still transporting 73% of almost all cargo weight moved in one year. With all these impressive numbers, surprisingly there is a shortage of drivers. That spells both trouble and opportunity for this industry.
Where is there a shortage of drivers?
The U.S trucking industry is facing a severe driver shortage. One estimate shows that around 48,000 drivers are required to move about 70% of freight.
To improve safety, in December 2015, the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) announced that driver hours will be recorded via Electronic Logging Devices by 2017. This becomes mandatory by December 18, 2017. This was introduced because the existing systems of time-logging are purposely made very complicated, thus not allowing one to check how many hours is a driver on the road.
This is being introduced to ensure that driver safety is not compromised, keeping fatigued drivers off the road. According to calculations, this will save 26 lives a year and prevent 562 injuries every year. Not just this, the ELD will save companies the hassle of paperwork, eventually leading the trucking industry to save somewhere around $1 billion due to reduced paperwork and time-savings.
However, this means reduced hours per driver, thus increasing the need for more drivers. Small trucking companies will be hit the hardest, but overall the industry will be in a better position thanks to this rule. It is estimated that this new rule would cost the industry $1.8 billion, but cost savings from reduced accidents and paperwork amount in excess of $3 billion.
The way to driverless trucks
Humans are amazing creatures, but we are prone to human errors. Human errors account for the majority of the road accidents. Plus with the new rule in, companies will need more drivers, adding to costs. Uber has been actively working on getting driverless trucks on the roads, with a project already started in Singapore, and now has turned its eyes on the trucking industry.
Uber has recently acquired the start-up Otto. Otto has made great inroads into driverless trucks. Otto currently has 6 working self-driving trucks, with plans to expand to 15. This year Otto is continuously running tests; trucks are hauling random items from the company’s garage to test how the vehicles respond to hauling weight.
The company is confident that soon they will be moving all kinds of goods for shippers. They have already started forging relationships with big names in the trucking industry. The self-driving trucks have shown that they can easily operate on highways, maneuvering off the open interstate is still a work in progress.
The following infographic outlines some of the benefits of driverless trucks:
People don’t want to read it. It does you no good. So why are you still using your blog to talk about your business?
It seems like a natural use for your company blog. But I’m here to tell you that writing about your products, services, and business is hurting your blog more than it’s helping it.
You shouldn’t write posts to push certain products. You shouldn’t conclude every post with promotional language about your company and what it does. In fact, your business should be virtually invisible in your blog content.
That may seem counterintuitive to some. But it all goes back to basic content marketing principles: Demonstrating expertise and building trust will drive profitable customer action when the customer is ready to purchase.
Why your sales pitch is bad for business
Today’s consumers have no tolerance for overt, interruption-based marketing. You can probably think of examples from your own life to prove this point.
For example: when you’re trying to find something to watch on TV, how often do you stop on a channel to watch a commercial? Probably never, right? If you’re flipping around, it’s probably because you’re looking for content that is appealing to you, not seeking advertisements.
Or, consider this scenario: You are in the market for a new car. You’ve done extensive research on different makes and models and have narrowed your list down to a choice few. You head to the dealership to do a few test drives. Once there, you are greeted by an enthusiastic salesman. Brushing aside your questions, he launches into his pitch about his dealership’s unbeatable prices and repeatedly pushes a model that you that isn’t what you’re looking for. Turned off by his tactics, you make a quick exit.
Remember those two examples when you think about blog readers and internet browsers. They have their pick of the 27 million pieces of content shared on the internet every day. If they sense a sales pitch, they’ll ex out of your website faster than a Google search query.
What’s more, studies show that B2B buyers are about 60% of the way through the purchase decision-making process before ever engaging with a sales person. That means they are actively avoiding sales pitches in favor of their own research. If your blog is just another avenue to pitch your products and services, your content will fall on deaf ears.
Well, then, what should you write about?
DemandGen’s 2016 B2B Buyer’s Survey Report offers some interesting insight on why buyers end up choosing a particular vendor. After timeliness of vendor response (98%), 97% of respondents said that the winning vendor “demonstrated [a] stronger knowledge of the solution area and business landscape.” Not that the vendor had the most modern products. Not that they got the best deal. That the vendor understood the solution area and business landscape.
That’s what your blog should be all about.
Write about the problems your products solve (without mentioning your products). Write about the kinds of businesses you can help (without mentioning your name). Use content to demonstrate your expertise and to inform prospects about the solution area and business landscape in which your clients operate.
See, it’s not about you. It’s about them. They want a vendor who understands their pain points and how their business operates. If you and your content provide value, offer information, and demonstrate expertise, your audience will come to know you as a trusted source of knowledge.
And that’s who buyers purchase from. Vendors who understand their business. Not those that can only talk about themselves.
So, please, don’t use your blog to push your products or your business. Salesy and self-promotional language will only turn buyers off. Instead, use this platform to show your prospects that you understand their situation, and they’ll come running when it’s time to make a purchase, no sales pitch required.
Fronetics is conducting a survey to determine the benefits and challenges of social media for companies in these industries.
Two years ago, Fronetics surveyed a number of individuals working in the logistics and supply chain industries, including those employed by manufacturing, warehousing, and transportation companies. The survey’s goal was to find out how these companies were using social media, and if they were realizing any benefits or encountering any challenges by participating.
Interestingly, 100% of respondents reported having used social media for 5 years or less. Despite this relatively short implementation period, the majority (68%) said that their companies had already realized benefits from participation — primarily increased engagement with customers, increased market intelligence, and increased business intelligence.
As things go in the technology space these days, social media looks quite different than it did two years ago. What’s more, companies in these industries have, presumably, been using these tools for longer. Have a better understanding of social platforms and more opportunities for businesses impacted the benefit to users?
Fronentics is conducting a new survey to find out. We invite individuals working in the warehousing, manufacturing, and transportation industries — or those in other supply chain and logistics fields — to participate.
The survey takes about 3 minutes to complete. Responses will be reported in aggregate, and no identifiable information (individual or company) will be shared.
We look forward to hearing about your experience with social media!
Just as purchases are becoming more automatic, generating marketing content also needs to keep up with the times.
Automated purchasing systems are more and more in vogue, opening another avenue for strong content marketing to reign.
Did you know with the simple touch of a button, consumers are able to receive boxes of cereal, bags of coffee, and jugs of laundry detergent with hardly a thought? Amazon’s latest offering — the Dash Button — is a branded wireless device that allows consumers to efficiently order products right when they think of it. Customers can strategically place the button in their pantry, for example, so they can easily reorder supplies when reaching for the last bottle of water or opening the last bar of bath soap.
“Subscribe and save” programs available through retail giants such as Amazon and Target are another way to keep consumers stocked with the supplies they need. These items arrive on a pre-set schedule without the buyer even having to think about it. And subscription-based sales models offered by Dollar Shave Club, Starbucks, and Blue Apron keep consumers clicking through, adding big bucks to corporate coffers.
Influencing the preprogrammed bots
The robotization of consumer spending is changing the current model of marketing, advertising and shopping, according to a recent Harvard Business Review article, and marketers need to be prepared for the next level of automation in order to keep revenues streaming.
If this automation crosses into the B2B marketplace, suppliers will face new challenges — including finding ways to affect choices of preprogrammed “bots,” such as Amazon’s Dash Button. In this possible and increasingly likely world, HBR posits that advertising dollars will be diverted from traditional models to building relationships, challenging incumbents, increasing rates of consumption, and influencing marketing algorithms.
One such algorithm analyzes products that are pre-selected as the default brand in the item’s software (think: the scurry to become Apple’s default map program). Fresh and tailored content that even bots can process will be paramount to targeting content to buyers.
Content that educates the people behind the bots
In this future scenario, what can brands do to win business from competitors?
Certainly, it will take a significant effort to persuade a customer to change the algorithm’s default settings to another product or service. Vendors will have to produce highly targeted, personalized content that demonstrates a deep understanding of the customer’s business and how their product or service will better suit their needs.
Interestingly enough, that’s a preference that we’re already seeing among B2B buyers.
In the 2016 B2B Buyer’s Survey Report, 69% of buyers said relevant content that speaks directly to the company is very important, signaling that personalized content packages equate to satisfied customers and potential customers.
Using content to build relationships will continue to be of utmost importance, even in the age of bot-to-bot purchases. Optimize content to include buzz phrases and recognized keywords, and even bots will get the message.
